Order Policy

We encourage responsible and sensible dog ownership. Please practice moderation in feeding. Our treats are intended for supplemental feeding only.

Service
Barkers’ Grub reserve the right to refuse service and/or cancel orders in our discretion if we believe that customer conduct breaches applicable law or is harmful to the interest of Barkers’ Grub.

Notice
All treats are freshly baked upon order. Please place orders at least 3 days in advance. We are unable to accept urgent orders.

Delivery
We are unable to provide delivery service. All orders will be self collected at East Coast vicinity.

Collection
We accept orders for collection on Thursdays to Sundays only. No collection will be arranged for Mondays to Wednesdays. Collection time will be as follow:

- weekday orders will be no earlier than 6:00 pm; and
- weekend orders will be no later than 2:00 pm.

Payment
All amounts are quoted in Singapore dollars. Cash payment is required upon delivery. A 50% deposit is required for total amounts spending above S$40. This deposit will be forfeited should the order be cancelled within 24 hours prior to collection.

No returns, refunds or exchanges.

Festive Orders
Festive orders will be for Christmas and Lunar New Year only. Our promotions will be updated here.

Product Usage
Barkers’ Grub is not liable for the incorrect usage or storage of our cakes and treats due to user misinterpretation, misconduct or neglect. Product ingredients, information, usage, storage and reheating instructions are available on this site. Further instructions and advises will be given upon purchase and delivery.

Customer Responsibility
Customers should consult a veterinarian with any doubts regarding their pet's health and diet, and inform us of any known food allergies and/or illness before placing an order.

Once again, we encourage responsible and sensible dog ownership. Please practice moderation in feeding. Our treats are intended for supplemental feeding only.